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Courses:
2005 SAPPHIRE’05. Copenhagen. Denmark.
2003 Diverse courses in the field CS and SD/MM. SAP Training Centre.
The Netherlands.
2002 SAP Business Work Flow. Internal workshop organised for NUON IT specialists at the SAP training Centre in Den Bosch, The Netherlands.
2001 Enterprise Business Procurement (EBPro 3.0)
SAP Training Centrum. Brussels. Belgium.
2000 SAP R/3 MM. Getting Professional Materials Management.
SAP R/3 SD. Getting Professional Sales & Distribution.
At the Cap Gemini Opleiding Center. Utrecht
1999 ABAP/4 programmer, develop language for SAP programming applications. Four and a half-month intensive course at the Siemens- Nixdorf training centre in The Hague, The Netherlands.
1997- 1998 MBA at the Henley Management College (UK). Part 1 approved. Equivalent to Certificate in Management.
1996 – 1997 Post HBO Bedrijfskunde. Two courses in Management & Organisation and Financial Management at the Hogere Economische School HES, Rotterdam, The Netherlands.
1993 - 1995 Staatsexamen Nederlands als Tweede Taal (NT2-II). Enschede, the Netherlands.
1993 IEEE Standards Seminar on Planning, Design, Protection,
Maintenance and Operation of Industrial and Commercial Power Systems, Caracas, Venezuela.
1992 EDSA Micro Corporation, Design Master Seminar
A workshop of 40 hours in Detroit, U.S.A.
1992 Industrial Power System Analysis and Protection Coordination. Two workshops of 40 hrs by Westinghouse Electrical Corp, U.S.A. in Caracas, Venezuela.
1991 Modelling and Analysis of Modern Power Systems. A workshop of 85 hrs at the Energy Systems Research Centre of the University of Texas at Arlington, U.S.A.
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General Profile:
An (IT) Sr. Business Consultant with focus on finding new and sustainable ways to meet corporate business needs and processes for the benefit of the organization. A strong strategic thinker with the ability to focus on short and long term (IT) goals - whilst inspiring and maintaining the commitment and trust of her team. She has excellent communication skills with a background that includes substantial client relationship in the technology and consulting space.
Experienced ERP background with growing focus in CRM, with skills on all phases of a project lifecycle from project initiation to post implementation support. Change management, good communication and inter personal skills. Team player with experience in working in international and multi-cultural environments.
CAPABILITIES
• Manage business innovation from an organization perspective with regards to both operational efficiency and users of information.
• Engage and interact with both senior and junior executives to understand the business needs and translate those needs into solutions that are practical, focused and effective.
• Manage and enable teams to exceed expectations and deliver added value to business critical programs.
• Turn around non performing IT business units in to efficient and effective IT customer centric organizations
IT knowledge:
- Applications : SAP R/3 SD, SAP R/3 MM, SAP R/3 LES,
SAP R/3 CS (SM), CIC –part of SAP CRM-.
- Methodologies & Techniques : Process-modelling, BPR, ERP, ITIL, ASAP
- Functions : SAP Business consultant, Change Management, Project manager, Logistics, Supply Chain, Electrical Engineer.
-Branches : Petrochemicals, Chemicals, Utilities, Telecoms, Pharmaceuticals, Oil.
-Other activities : Information Analyse, Advice, Process design and interfacing with third applications, financial integration logistic modules in SAP (FI/CO).
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Professional Career:
September 2005 Started EMBA at LUSM- Leiden. From January 2006 following
Current Rotterdam School of Management (Erasmus), due to agreement between both business schools.
Further the realization of consulting activities in the field of Business Consultancy (SAP) and IT.
Example:
Fit Gap Analysis for implementing automated Billing Process (SAP). Analysis and implementation Plan. Heineken Global.
SAP Mapping for TPP (Possible to be implemented logistic process including physical operations, order to cash, sales and marketing CRM and logistic operations).
May 2005 -
1999 Team Lead, Sr. SAP Business Consultant (SD/MM/CS) and SAP Consultant for diverse Dutch and Belgium companies (NextiraOne – Alcatel subsidiary, Nuon, Atos Origin and Cap Gemini)
Main Activities: advice, process improvement, change management, quality test for acceptation implementation and roll outs, Project management and 2cond/3er line support, customizing and roll outs. (Nextiraone position was based in Brussels).
Main Projects:
Nextiraone: European template –participating in the Logistics field as leader in the field of returns and third party-; Cisco Support Program for Iberian countries, Logistic outsourcing for Italy –team lead from SCC-. Last activities around post go live business support and improvements for Nextiraone UK and Spain.
Nuon: Meterpool project; Fintegrity (Billing process for bulk energy users); up grade SD 4.6C; development of special functionalities in the order to cash process.
Atos Origin and Cap Gemini: Including experience with implementation SD 4.6C, data conversion activities, documentation, information and analysis of business processes, User support, problem solving and customising in the SAP applications. As needed ABAP programming (layout script, reports, etc). Training to super users.
1996 – 1998 Technical Commercial Engineer at the Technische Handel- en Industrie Maatschappij GASEL BV, Rotterdam.
Main Tasks: procurement, consultancy and shipping of electrical equipment for utilities and engineering companies in the Dutch Caribbean, Surinam and Venezuela.
1990 – 1993 Senior Project Engineer at INTEVEP, the research institute of Petroleos de Venezuela (PDV), the Venezuelan Oil Company.
Main Tasks: project management and engineering of electrical projects for petrochemical plants. Installation and application of the CAD-CAM program EDSA (Electrical Design & Systems Analysis), performing electrical HAZOP analysis.
1990 – 1985 Project Engineer at the Planning System Dept. of CADAFE.
Main tasks: performing technical/economical studies for the expansion of the transmission network (till 400 kV). Stop on year under permission of the company to receive training in UK.
Languages:
English Excellent
Dutch Fluently
Italian/French Basic
Spanish mother tongue
Academic Career
From Sept 2005 Started Exec. Part time MBA in Leiden School of Management. LUSM.
Universiteit van Leiden. Leiden. The Netherlands.
In January 2006 the program has been continued -due to join from both Schools- at the Rotterdam School of Management (RSM Erasmus). Rotterdam. The Netherlands.
Estimated graduation datum: July 2007.
1987 - 1988 International Scholarship for high potential young engineers awarded by the Confederation of British Industry (CBI) for an International Training at various electrical engineering companies in the U.K.
1985 BSc Electrical Engineering. University Simon Bolivar, Caracas. Venezuela. 5 years degree programme.
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